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Irish Coast Guard Boosts Incident Response Capabilities with Ground-Breaking Oversee System

September 08, 2015

The Irish Coast Guard has successfully deployed a ground-breaking new information system designed to boost the organisation’s incident management and Search and Rescue functions. The new system, called Oversee, will allow for more effective and accurate responses to incidents, and forms part one of the Irish Coast Guard’s SILAS (Shared Information Logging and Analysis System) project. The project aims to ensure the Irish Coast Guard’s operations are adapted for the future by delivering the most effective use of resources through better information management.

Developed by CRITICAL Software, the international information systems and software company, Oversee will now form an integral part of the Irish Coast Guard’s National Maritime Operations Centre (NMOC) in Dublin and its two Rescue Co-ordination Sub Centres in Malin and Valentia. Oversee will share information across all these sites in real time, providing unprecedented support to incident responses through live resource tracking, information logging and tasking capabilities. These functions will be complemented by detailed performance analysis capabilities, providing historic evidence of how incidents were responded to and managed, as well as tracking mission response times and resource deployment, amongst other things.

Chris Reynolds, Director of the Irish Coast Guard, said: “The Irish Coast Guard decided to upgrade our Command and Control operations system and required modern, intuitive and easy-to-use software in order to improve the capacity of our rescue co-ordination staff to efficiently respond to incidents. The new system will also provide senior decision makers and on-call officers with the information they need to better understand the top-level status of our Rescue Co-Ordination Centres, allowing them to make better informed decisions about operations. The new system was carefully chosen after a long procurement process and has successfully delivered on these requirements.”

Ricardo Maia, Business Development Manager for CRITICAL Software’s maritime division, said: “Oversee has an internationally-proven track record, with organisations like the Portuguese Navy already using the system, so we are naturally delighted to have helped to bolster the Irish Coast Guard’s capabilities by bringing the award-winning system to Ireland’s shores. Oversee’s state-of-the-art technologies will help to improve the Irish Coast Guard’s situational awareness, incident response times, coordination, use of resources and risk awareness and management.”

The Irish Coast Guard is part of the Government of Ireland’s Department of Transport, and typically expects to handle 2,500 maritime emergencies a year, assisting 4,500 individuals and saving around 200 lives. It works closely with other national and international authorities in providing incident responses and also investigates around 50 maritime pollution reports a year.

CRITICAL Software is an international company providing dependable technologies and services for safety, mission and business-critical information systems across a variety of industries. The company helps its clients to meet the most demanding quality standards for software safety, performance, efficiency and reliability.

About the Irish Coast Guard

The overall objective of the Coast Guard is to reduce the loss of life on Ireland’s seas, lakes, waterways and rivers, coastal and remote areas; to provide assistance to persons in danger at sea, on the coast or remote inland areas; to coordinate searches for missing persons at sea or on the coast; to provide support on request to statutory bodies or agencies, particularly in emergency response; to intervene as necessary in marine casualties; to monitor maritime traffic within our EEZ, to prevent or minimise damage to the marine environment within the Irish Exclusive Economic Zone, harbours and maritime local authority areas and to preserve property when possible. To deliver this the Coast Guard has in place rescue, security, ship casualty and pollution response regimes and ensures that, where incidents do occur, there is an appropriate level of emergency preparedness and response to save life and to protect the quality of the marine environment.


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